Guaranteed price lock!
Keep your price if we receive your device within 14 days
Get the best deal!
If you find a better deal elsewhere, we'll do our best to beat it
Upgrade to a new phone! Trade in your Samsung Galaxy S21 with GRADE MOBILE and get the best trade-in price today.
Why choose us?
Total controlYou'll have your own customer portal, so you're always in control throughout the recycling process.
Free shippingSending your phone to us for a no obligation quotation is absolutely free!
Fast paymentOnce you accept our quote, we pay you straight into your bank account
Amazing serviceOur dedicated team of customer service specialists are happy to answer any questions or lend you a hand
What customers say about us
We do our best to provide you with the best experience ever
Great I would definitely use this…
Great I would definitely use this company again in fact I have used them 2 times go for it
Mrs Georgina Watts
Good quality refurbished iPad air3
Good quality refurbished iPad air3Quick delivery
Kev Antoniak
Smooth process
Smooth process
Norman collins
Excellent Service
Grade Mobile Thank you for the service I had with your company . So I received an offer for an iPhone which I was very happy with. From accepting the price , every step I had notifications and at the end when payment was sent . Would use again , yes of course I would . Thank you.
Steve
Professional prompt did what it said on the tin
Professional prompt did what it said on the tin A1
Brian Rickers
Excellent service
Excellent service
douglas peters
Excellent service
Excellent service, very quick to send the money into my bank thank you Will use this company again definitely recommend it.
Susan Lynch
iPhone 14 recycling ~ Excellent service
Excellent service, got what I was asking for. Will use again
Jeff Sutton
Excellent customer service.
Fond Grade Mobile through MoneySupermarket, offered good price for my mobile. Instructions how to send mobile easy to understand, postage pack delivered quickly. Paid for my phone more than I expected. Money arrived on my account in one hour.Excellent customer service and support.Highly recommended.
SV
Buy with Absolute Confidence
The iPhone XS Max I bought recently looked and worked as if it was brand new. To be honest I wasn’t expecting much from an older pre-owned phone but is ideal for my older pre-owned Dad who’s on a bit of a budget. Shipped really quickly it arrived well packed and before I really expected delivery. (It even had a return label in the box in case I wasn’t happy, that is great customer service). I see they do repairs too, that’s good to know as I have another older phone that might be worth resurrecting, they’ve also been in business for eight years, I would expect them to be around for at least another eight! Excellent.
Mr Malcolm Jemison
…doubt cleared!
Was doubtful of authenticity…but that was cleared when the deal was closed with price above what I initially saw. Execution was fast!
George
Excellent iPhone and very quick…
Excellent iPhone and very quick delivery, couldn’t be happier and would definitely use again
Julie Hudson
Great phone great price
Great phone great price. Simple
dean taylor
First phone bought online
This was my first experience of buying a used phone online, I've got to say I'm super impressed, it was only to tide me over until I bought a new one from Apple but now with this one having a 100% battery and perfect condition, I'm sticking with it and going to get my next one from Grade too.
Ian Ravenshear
Great company
Great company. Phone extremely well packaged and in excellent condition. Highly recommended.
Mike Reynolds
Really happy with my item
Really happy with my item, I ordered it on 25th April and it arrived on the 26th. It was described as Apple Watch series 9 order number 320742 in excellent condition and It looks brand new to me. I would highly recommend.
Pete W
Straightforward
Really straightforward process with good communication and quick turnaround time. Would recommend.
Charlie Petre
Will definitely use again
A great experience with Grade Mobile. Very easy to use their website, received my postage envelope quickly and received a prompt response with a price. Very competitive in price and I accepted immediately - will definitely use again!
Amanda
Great Experiance overall
Very organised company and the communication was excellent though the whole process.Value offered was less than originally quoted once item was examined but decided to accept anyway and the payment was very quick .Overall very simple process and kept up to date at all times and would certainly use Grade Mobile again
Paul
Very efficient and easy to use service
Very efficient and easy to use service
Barry Wilson
All good
All good, no issues, phone was as advertised with quality exceeding my expectation
Roger Hagan
Great fast service,I’m buying another…
Great fast service,I’m buying another Apple Watch,thanks
Gary Moore
Great phone easy to order.
Great phone easy to order.
Elaine Moyse
iPhone 12 re con
Ordered on 6 may arrived on 8th as per order condition was as per order really pleased with the iPhone 12 would shop again
MS MANDY LEWIS
Good price quick delivery
Good price quick delivery, free return label inside
Andrew Couper
1000's of happy customers
Top Prices
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FAQ
Great Condition
- Be fully functional
- Zero scratches or damage (even light screen scratches)
- Battery health above 90%
- No water or liquid damage
- Turn on / off - with all buttons working
- Be fully functional with all parts inc. system software
- Have working home button / fingerprint sensor / WiFi / camera / video
- Make / Receive calls
- Have a functional battery so it holds charge
- Be removed from any iCloud / Samsung / Google Accounts
- IT MUST HAVE:
- A working touchscreen in excellent condition with no scratches, signs of use, or damage such as felt scratches, cracks or (pixel) damage
- All original parts, with the water-tight seal on applicable Apple devices intact.
- No damage to the outer case, or rear of the device (no cracks, no blemishes, dents or chips)
- A fully working operating system (software)
- Your device DOES NOT need to be in original packaging to be classed as 'great'
- Battery health MUST be of at least 90% Click Here to learn more
Average Condition
- Be fully functional
- Minimal scratches or damage (no cracks or dents)
- Battery health above 85%
- No water or liquid damage
- Turn on / off - with all buttons working
- Be fully functional with all parts inc. system software
- Have working home button / fingerprint sensor / WiFi / camera / video
- Make / Receive calls
- Have a functional battery so it holds charge
- Be removed from any iCloud / Samsung / Google Accounts
- THE DEVICE CAN HAVE:
- Have a working touch screen (small scratches accepted)
- Minimal damage to the outer housing such as general wear and tear, light scratches, marks, blemishes, (no cracks, or chips)
- Cannot have a display showing signs of cracks, white spots, screen burn or discolouration
- No batteries with faults, warnings, or blows. (If Battery health below 85% this will incur a small battery charge to your final evaluation) Click Here for battery price list.
Poor Condition
- Be fully functional
- Visible/heavy scratches (no cracks or dents)
- Battery health above 85%
- No water or liquid damage
- Turn on / off - with all buttons working
- Be fully functional with all parts inc. system software
- Have working home button / Face ID sensor / WiFi / camera / video
- Make / Receive calls
- Have a functional battery so it holds charge
- Be removed from any iCloud / Samsung / Google Accounts
- THE DEVICE CAN HAVE:
- Have a working touch screen, light scratching acceptable, (no deep scratches)
- Cosmetic damage to the outer housing such as average-heavy wear and tear, scratches, marks, recurring blemishes, (no cracks, or chips)
- Cannot have a display showing signs of cracks, white spots, screen burn or discolouration
- No batteries with faults, warnings, or blows. (If Battery health below 85% this will incur a small battery charge to your final evaluation) Click Here for battery price list.
Broken Condition
- In one piece, no missing parts
- Must turn on
- Heavy damage or has any cracks or dents
- Water or liquid damage
- Cracked screen, rear camera lens, housing torch or other parts
- Heavy wear and tear
- Message showing that battery requires service in the settings, battery menu (iPhone only)
- Display with any signs of: cracks, white spots, screen burn, discolouration or heavy scratches
- Locked to a Non-UK network
- DEVICES MUST:
- Be in one piece and not have any missing parts or components
- Have working power on function (we cannot accept a device that cannot be tested)
- Be removed from any iCloud / Samsung / Google Accounts
Before you send the device, you should:
- Make sure you have removed everything you need, for safety, we data wipe and factory reset the device prior to testing.
- Remove any accounts such as iCloud or Google
- Remove any passcode / screen locks to prevent us accessing the device
- Take photos of the device just in case it gets damaged in transit
Also, just a reminder, not to send any additional items with the device, such as chargers, headphones etc. We can't guarantee we'll be able to return them, for safety reasons we will dispose of them if received.
After placing your order we will send you a free post pack containing materials to package and get the device to us safely. We will supply a free post label for you to print and stick to the box, or simply use the QR code provided and drop if off at a post office (no printer needed).
After we have received your device, we test it and provide you with a final valuation offer. If you have been honest with the grading and we don't find any further faults you will get the initial quote offered when you placed the order. Occasionally, we do need to make deductions based on the cosmetic condition, as we sell these on we need to meet business standards for our consumer expectations (which are a little higher), so it is a little difference to selling on social media platforms.
Once we have sent you the offer, after your accept we typically pay out within a couple of hours.
We honour our pricing for 14 days after your order, if we receive the device outside this period your offer will be reflective on the current market value, which does typically decrease over time.
