Grade Mobile guarantees that you won't find a better price for your old phone. We are so confident that if you do find a better offer, we'll refund you the difference. If you find a higher price within 24 hours of placing your order we will pay you the difference.
Please check you are eligible to claim:
Terms and Conditions
- You must contact us within 24 hours of placing an order.
- The higher price must be available at the competitor site at the time you contact us.
- Only one best price guarantee claim is permitted per person, even if selling more than one device.
- You must sell the device to us that you are claiming on.
- The price you are comparing must be a 'like-for-like' comparison including condition, faults, storage, specifications of the device and payment method offered by the site. eBay, comparison websites, and other auction prices are excluded
- The price you are comparing must be on a legitimate, trustworthy mobile phone recycling or trade in website The decision as to whether a recycling company is deemed to be legitimate and trustworthy is at the sole discretion of Grade Mobile.
- Prices that are conditional on making other related transactions, for example buying a new device alongside the trade in, are excluded.
The decision whether or not to honour a claim is at the sole discretion of GradeMobile.co.uk.
How to claim the difference:
To claim, Please email firstname.lastname@example.org the following;
- The name of the company with the better offer:
- The full web address of the page with the higher price:
- Screenshot, dated with the price
- Confirmation of the specification, including condition, faults, storage, specifications of the device and payment method